Professional Training Programs Overview

Our approach to training starts with the end results in mind. Any training effort will be wasted if it does not result in improved performance. We will deploy the training programs with the input and buy-in from your management team. To ensure success, you and your management team have to be involved and committed to the training initiatives.

 

Performance gaps in the systems industry are prevalent among integrators. These gaps are a result of bad estimating/sales proposal, lack of engineering and poor project management. The performance improvement process varies from organization to organization. Each organization has a different culture and maturity level. Therefore, any training initiative has to account for these subtle differences. we will address your company’s unique structure and needs by providing, as an integral part of the training, written processes and follow-up mechanism to ensure successful implementation.

 
Field Management Of Security Projects (FMSP)

The Field Management course is designed to assist security Installers, Technicians and Project Managers in effectively managing the installation work. As an introductory course in project management, it also offers a foundation to prepare individuals for a career in project management.

 

The course covers the following:

  • Understanding the “Project Plan”

  • Planning and managing the field work

  • Controlling the field schedule and project resources

  • Coordinating with other trades and subcontractors

  • Documentation of field conditions and changes

  • Demobilizing and closing

 
Frontline Project management

Module 1: Managing the Project Lifecycle (1/2)

   Defining Phase

     Review the Contract Documents

     Validate the project Block Diagram and Scope

     Understand the Contract Terms (Payment Terms, etc.)

     Conduct Project Kick-off Meeting(s)

    Planning Phase

     Prepare a Preliminary Milestones Schedule

     Develop the detailed Project WBS

     Define the Critical Path Method (CPM)

     Conduct the Project Cost Re-Estimate

     Plan and schedule the Project Resources

   

Module 2: Managing the Project Lifecycle (2/2)  

     Implementation Phase

      Control the Project Tasks Duration and Tasks

      Project Documentation and Communication

      Resources Procurement and Acquisition

      Field work and Subcontractors Management

      Project Quality Control and Job Safety

     Closing Phase

      Customer Training

      As-builts Documentation

      Customer Acceptance (COC)

      Warranty Initiation and Support Plans

 

Module 3: Project Costs Estimating

      Review the Self-study Estimating Exercise

      Bottom-up Estimating Design Steps

      Sales Proposal Elements

      Pricing and Negotiating Change Orders

 

Module 4: The Business Side of Projects

       Overview of Financial Statements (P&L and BS)

       Project Costs, and Labor Burden Rates

       Gross Margins and Markups

       Project Negative and Positive Slips

       Project SOV and Cash Flow Management

       Project Revenue Forecast and retro-Revenue

 

Module 5: The Contractual Side of Projects

        Construction Contracts Elements

        Contracts Methods and Types

        General and Special Conditions

        Managing Project Risks

                   Certification Examination (optional)

 

Bonus Session: Project Team Tasks Definition and Project Manual Content Review  

 
Security Project Management Follow-Up (SPMF)

This Workshop is designed specifically for individuals who have successfully completed SPM. This workshop provides management with a tool to measure the effectiveness of the initial training seminar. Students will be asked to conduct a project audit type review. During the Workshop, each student will be required to give a short presentation to the class. A forum of a group feedback will be provided.

 

The workshop consists of individual classroom presentation followed by a class discussion and feedback session.

 

Presentation format will be limited to 30 minutes and will include the following:

 

  • Audit of a completed project (outline will be provided)

  • Discussion on how SPM principles were applied-successes and difficulties

  • How the Daily Logbook was updated and maintained

  • Job Binder content

  • Job schedule updates

  • Job re-estimate and revenue forecasting

 
Estimating Of Security Projects (ESP)

This training course is intended for Accounts Executives, Sales Managers, Estimators and Project Managers. The course is designed to prepare individual for the “smart way” of estimating security projects and writing effective scope letters and proposals. It also provides a tool for assessing existing estimating skills within the organization.

 

The course covers the following:

  • Review of pre-seminar Sales proposal and estimate assignment

  • Ways to maximize your estimating time and resources

  • Presentation on the 12 steps of estimating security and systems projects

  • Review of effective “Sales Proposal” elements

  • Discussion of the role of Sales in successful project management

  • Introduction to the Project Managers “Wins”

  • Discussion on how to sell your Company’s project management capabilities

 
Xtreme Project Management (XPM)

This advanced workshop provides practicing Project Managers the opportunity to demonstrate the skills and competence in managing security projects. Candidates will work in small teams, planning and executing a complex project that plays out in a simulated timeline. Each team will be asked to apply the standard project management knowledge and tools, i.e. WBS, CPM, and resources allocation and integrate them with real life project issues. They will be challenged with unanticipated project problems which they have to address within the conventional project constraints.

 

This workshop immerses the participants in the real-life experience of managing a simulated Security Project, while providing a unique opportunity to build practical skills in a focused and dynamic environment. Project Managers will leave the workshop with valuable new skills to use in managing real world Security projects.

 
Financial Training For Executives (FTE)

This Course is designed to provide Executives and Sr. Managers with the essential tools for understanding and managing the organization. It provides a working knowledge on how to use financial information to better understand and manage the operation of the enterprise. The seminar covers principle financial statements and project financial reports.

 

This course covers the following:

  • Basics of Financial Statements

  • Application of Performance Metrics and Ratios

  • How to prepare bottom up budgets

  • Cost and Project Controls

  • Cash Flow projections

  • Perform accurate revenue forecast

  • Revenue recognition and billing

 
Contract and Risk Management (CRM)

This training course is designed for the Management Team as an introduction to construction law and aspects of contracting as related to Security projects. It also provides a practical tool for assessing and mitigating risk on security and systems projects.

 

This course covers the following:

  • Construction & Mechanics Law Overview

  • Review of the General Conditions (Division 1)

  • Construction Contract Methods and Types

  • How to identify and manage the Project Risk

 
Service Department Set-up and Management (SDM)

This training course is designed for the Management Team and specifically the Service Manager. It provides an overview on how to set-up and manage an efficient Service Department.

 

This course covers the following:

  • Service Revenue importance for a Security Company

  • How to sell or increase Service Revenue

  • Management of the Service Department

  • Service Technician Role and Development

  • Service Department KPI’s and Performance Metrics

  • Tools needed to Manage the Service Team

  • Difference between RMR and T&M on the P&L

 
Managing Individual Performance (MIP)

Managing Individual Performance is created to improve employee retention, increase productivity and minimize turnover costs and operational disruptions.

 

This seminar will cover the following:

  • Writing SMART Goals

  • Establishing individual business goals and translating them into action plans

  • Establishing ongoing performance reviews

 
Coaching and Counseling (CC)

The Coaching & Counseling Course is constructed to maintain morale and focus on performance goals, teach job skills and learn how to give effective feedback, whether it is in the coaching or counseling mode.

 

This seminar will cover the following:

  • Coaching, counseling - what, why and the benefits

  • Giving and receiving feedback

  • Planning and conducting counseling and coaching sessions

Contact

Enterprise Performance Consulting

1085 Dawnview Ct.

Pittsburg, CA 94565

Contact Information:

Email: nadim_sawaya@msn.com

Phone: (925) 698-6200

© 2020 by Enterprise Performance Consulting.